![]() We realize times are a little uncertain, but we also know countries first affected by Coronavirus COVID-19 are already seeing more recoveries than new confirmed cases – and most recently days without any new cases.” Do not let fear sway your judgment or be your financial guide. ![]() ![]() Jeff Thompson, CEO of Blue Eagle Credit Union, shares, “Especially in uncertain times, the important thing is to remain calm and stick to the facts. Please be diligent about protecting personal information. Unfortunately, in times like these, criminals are watching even more closely for opportunities to scam unsuspecting or distracted people. Blue Eagle CU offers secure messaging through M圜U Digital Banking, and reminds everyone not to send personal information (like account numbers, passwords, or social security numbers) through email.For loan, account, and other inquiries, please call the Contact Center at 540.342.3429 for assistance from the Virtual Services team.If preferred, insert your debit card for unassisted transactions 24/7 as well. Monday through Friday, and a live representative will assist with banking needs. Drive-up and walk-up Eagle Vision ITMs will still be available at all Blue Eagle CU offices.For these, Blue Eagle CU will assess whether an inperson appointment can be scheduled. There are only a couple services that cannot be done remotely.Self-service, digital, and virtual services need to be used to do banking.Lobbies are closed until further notice, but staff have been transitioned to fully assist with financial needs remotely.What does this mean and how will banking change? In addition, Blue Eagle CU expanded their hours of operation and are now fully and virtually serving members 7:00 a.m. However, Blue Eagle CU is also uniquely positioned to serve members through their Interactive Teller Machines (ITMs), called Eagle Vision machines, and a Virtual Services team. Like other financials, Blue Eagle Credit Union offers digital banking, apps, ATMs, and drive-ups. ![]() As a result, Blue Eagle CU opted to close their lobbies on March 20th, and are serving members fully through digital and virtual services. Like others in the community, the priority of the credit union is the health of their staff, members, and the larger community with as little disruption as possible. ROANOKE, VA (March 26, 2020) - Blue Eagle Credit Union is doing banking differently. In response to coronavirus COVID-19, Blue Eagle Credit Union transitions to a completely virtual environment ![]()
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